1. Introduction Welcome to true cleaning service. These Terms and Conditions govern your use of our website and the services we provide. By accessing our website or booking our services, you agree to comply with these terms.
2. Services We provide residential and commercial cleaning services as described on our website. All services are subject to availability, and we reserve the right to refuse service at our discretion.
3. Booking and Payments
Customers must provide accurate details when booking a service.
Payment must be made in accordance with our pricing and payment terms.
Cancellations must be made at least [Insert Cancellation Policy, e.g., 24 hours] before the scheduled service to avoid charges.
4. Customer Responsibilities
Provide access to the premises at the scheduled time.
Ensure that valuable or fragile items are secured before service.
Notify us of any special cleaning requirements in advance.
5. Liability and Damages
We take reasonable precautions to avoid damage during cleaning services.
Any damage claims must be reported within [Insert Timeframe, e.g., 24 hours] after service completion.
We are not liable for pre-existing damage or wear and tear on surfaces or items.
6. Cancellations and Refunds
Customers may cancel or reschedule a service by notifying us at least [Insert Timeframe].
Refunds will be issued only if cancellation is made within the allowed timeframe.
We reserve the right to cancel a booking due to unforeseen circumstances.
7. Privacy Policy Our Privacy Policy, available at [Insert Privacy Policy URL], outlines how we collect and use customer information.
8. Changes to Terms We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website with an updated effective date.
9. Contact Information For any questions regarding these Terms and Conditions, please contact us at: info@truecleaning.com